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Updated: 10/13/2021

This agreement is between Fullturn Web Solutions LLC, a Pennsylvania limited liability company (“Fullturn Web Solutions LLC DBA Fullturn Web”), and its client, (“Client” or You”) and shall apply to all services ordered by You and provided by Fullturn Web Solutions LLC (collectively, the “Services”).

  1. Web Hosting Authorization: You are granting us permission to access your website and web hosting account. We retain account logins for web maintenance agreements only. All other account logins will be deleted after project completion.
  2. Copyright & Ownership Rights: “Fullturn Web Solutions LLC” owns the copyright right to any work performed until the client has paid us in full payment. Ownership of work performed will be transferred upon final payment. You guarantee that any element such as text, graphics, photos, designs, trademarks, or other artwork provided to “Fullturn Web Solutions LLC” for use in the design are owned by you or you have rights to use each element. You also agree to hold “Fullturn Web Solutions LLC” harmless and to protect and defend “Fullturn Web Solutions LLC” from a lawsuit or claim of infringement arising from the use of these elements.
  3. Communication: You agree to allow a 48 hour response time to your phone calls, messages, emails to us. All communication for project changes must be documented by email.
  4. Requests For Assets: You understand that if we “Fullturn Web Solutions LLC” request assets from you that you have exactly 72 hours “unless noted otherwise” to provide us with the requested information. We reserve the right to place your project on hold for 72 hours if we do not receive our request within the timeframe.
  5. Portfolio Showcase: You understand that we reserve the right to showcase any work performed for you in our online portfolio on and off our website.
  6. Web Maintenance: “Fullturn Web Solutions LLC” agrees to provide support and service for issues within the agreed scope of work for up to 15 days after project completion. Any change requests outside the agreed scope of work will be subject to a fee of $75/hr. Web Maintenance payments are to be paid in full before work has begun. All Web Maintenance requests must be approved by the client before we can start.
  7. Payments, Cancellations, and Refunds: You agree to make your payment in full and by the due date listed on your invoice. We accept Credit Card, Debit Card, Check, Venmo, Cash App and ACH for payment methods. If payment is made with a check please note that work will not begin till the check has cleared our bank. Checks can take up to 5-6 days to clear our bank. No refunds will be granted due to the nature of our work. You and “Fullturn Web Solutions LLC” reserve the right to cancel a project at any time. “Fullturn Web Solutions” will make every reasonable effort to satisfy our client, but work commissioned must be compensated for.
  8. Invoice Late Fees: Payments not received by invoice due date will be considered late and will incur and accrue interest from the due date at the rate of (1.5%) every (30) days.
  9. Revisions: Designs are limited to a total of (3) revisions overall. Any revisions past the total of (3) will be billed at $75/hr.
  10. Web Hosting & Domain Name: You must provide your own web hosting account and domain name.
  11. Indemnification: You are solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend “Fullturn Web Solutions LLC” from any claim, lawsuit, penalty, tax, or tariff arising from the “Client” exercise of Internet electronic commerce.

When using our services you are agreeing to these Terms Of Service. Thank You.